價格：免費
更新日期：2018-10-18
檔案大小：4.5M
目前版本：1.0.9
版本需求：Android 4.1 以上版本
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Qbank ITIL-Foundation
The Foundation will introduce you to the key elements, concepts and terminology used in the ITIL® service lifecycle.
The certification is can help:
Those who require a basic understanding of the ITIL framework
Those who need understanding of how ITIL can be used to enhance IT service management (ITSM) within an organization
IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.
